Shipping policy
At Radical Creative Wellness, we are committed to providing a seamless shopping experience from the moment you place your order to the time it arrives at your door. Please review our shipping policy below for important details about processing, delivery, and refunds.
Order Processing
- Orders are processed Monday through Friday, excluding holidays.
- We strive to ship all orders on the same or next business day after purchase.
- Orders placed over the weekend or on holidays will be processed on the next business day.
Shipping Destinations
- We currently ship within the United States only.
Shipping Methods and Costs
Free Shipping: Enjoy free shipping on all orders over $75 within all 50 United States.
Flat-Rate Shipping: A flat rate of $5.95 applies to orders under $75 within all 50 United States.
All shipments are sent via USPS or UPS, based on the best available delivery method for your location. Shipping rates for U.S. territories and international orders may vary and will be calculated at checkout when available.
Delivery Times
- Delivery typically takes 2–5 business days, depending on the destination.
- You will receive a tracking number via email as soon as your order is shipped to monitor its journey.
Returns and Refunds
- We offer a full refund for any unused supplement as long as the product remains sealed.
- To initiate a return, please contact our customer support team with your order details.
Undeliverable Packages
- If a package is returned to us due to an incorrect address or delivery failure, we will contact you to arrange a resend or refund.
Damaged or Lost Packages
- If your package is lost or arrives damaged, please reach out to us immediately. We will work to resolve the issue promptly, either by resending the item or providing a refund.
If you have any questions about shipping or need further assistance, don’t hesitate to contact us at info@radcrtv.com We’re here to help!